Due to the tough economic climate, we unfortunately bear witness to many of our most prominent high street stores falling into administration. Thus far, 2013 has seen us lose HMV, La Senza, Blockbuster and countless more valued retail businesses’ due to the recession, and this has created a ripple of fear throughout the industry which is being fuelled by the fact it continues to be splashed all over the printed and online media.
Recent statistics show that it is not just a decline in money being spent across the sector that is to blame for the drop in retail turnover, but theft continues to affect the ability to retain a profit and meet the requirements of shareholders. Furthermore, it is not just outsider theft that shop owners need to be alert to, in fact the most recent figures released by the Global Retail Theft Barometer shows that employee theft accounted for over £2billion in just 2011, a figure that is expected to have risen in 2012.
It has been suggested that the continued economic uncertainties that we currently face has put new pressure on retailers to keep their expenses to a minimum, and this has unfortunately lead to retail security costs being reduced in hope that this will save money and ensure they stay out of administration. In reality, the reduction in security has led to a significant rise in both public and employee theft and this will continue to increase without a dependable security plan in place.
According to the BRC Retail Crime Survey 2012, the average cost of theft has risen sharply compared to prior years and it is thought that the actual value could be even higher due to a significant proportion of crime that goes unreported. Some of the main reasons behind crime going unreported include, lack of confidence when it comes to prosecuting members of the public, and insufficient time the available staff have to dedicate to the reporting process.
With many businesses’ having similar problems when it comes to managing and controlling crime in the retail sector, the need for an effective security system to be put into place is vital if you want to survive the harsh reality of the economic climate and here we aim to reinforce why you should take advantage of the retail security guards and services available to you.
Whether you need static security guards or mobile patrols for larger outlets, we can provide fully trained and vetted guards who are skilled loss prevention experts and will proactively work alongside you to ensure you do not fall victim to crime. Giving you the option to hire fully uniformed guards for maximum impact, or providing discrete store detectives to keep an eye out for employee theft, we have all bases covered when it comes to protecting your retail business.
Impartial member of staff
When it comes to handling situations with your employees, it can be difficult to get the balance right due to the relationship you already have with them. By hiring retail security guards you are able to take advantage of an impartial member of staff who will make sure the right people are punished for their actions and control the outcome in a swift yet subtle manner so that it’s dealt with promptly and does not continue to negatively affect your turnover.
We understand you may not have the time or the confidence to deal with any suspicious individuals and that’s why we will deal with these situations on your behalf so not to disturb the day to day running of your business. As experts in the industry, we will liaise with the police and any other related parties professionally and efficiently so that you can continue with your own duties and responsibilities without the added pressure of having to liaise with the police.
Discreet store detectives will drastically reduce the threat of crime by integrating themselves into your business. With the ability to carry out tasks such as end of day staff searches, and detecting and arresting shoplifters, our skilled retail security officers also have the ability to carry out statements, interviews and investigations to ensure a positive working environment at all times.
Help and assistance for shoppers
As a way to integrate services, our retail security guards can also offer your customers and staff any help and assistance to enhance their shopping experience. Welcoming shoppers with a warm smile and a friendly persona, our dedicated officers are more than happy to be the first point of call for any queries your customers may raise.
Offering impartial advice to ensure you are offered the solution that is right for your business, we will create a tailor-made package for you that goes above and beyond the call of duty to protect your retail business. For a name you can rely on, choose Churchill Security today.