Lewis Reed came to us looking for immediate 24-hour security to protect their business and assets. As their company was unfamiliar with the security industry, they were also looking for clear and prompt answers to any and all questions regarding their solution. Having already contacted several other security companies and found the pricing and contracts confusing and overcomplicated, Lewis Reed was struck by Churchill Security’s no-nonsense approach and customer-friendly representatives.
They singled out Churchill’s very own Elina Staimilere and Luke Toker for their excellent customer service and impressive knowledge of the security industry.
Praising Elina as “ultra-efficient, informative and quick to respond”, Lewis Reed confirmed what we at Churchill have known for a long time- that Elina is a “deeply impressive ambassador” for Churchill Security.
As well as providing responsive customer service, Churchill were also able to organise a security service the same day the initial calls took place, deploying security officers who “arrived, on time, fully briefed, well presented but most importantly capable of seeing through what was required.”
The effects of Churchill’s presence on the site have been felt by everyone at Lewis Reed, who now have the peace of mind that their site and equipment are protected by professionals. Sales and Marketing Director, Christian Halsall, had this to say about the service:
At Churchill Security, we pride ourselves on our quality customer service. Receiving thank you letters on a job well done is a definite highlight and reflects all the hard work we’ve invested to ensure the best customer experience.
Are you looking for reliable, no-nonsense security? Get in touch with Churchill today and experience our excellent customer service for yourself.
Churchill Security is a leading cross-industry security company supplying professional and comprehensive security solutions to organisations seeking expert Security Guards, CCTV & Event Security, Key Holding & Alarm Response, Mobile Patrols and Thermal Imaging & People Flow.
To find out more about how Churchill Security can protect your business, contact us today.