Tata Consultancy Services Case Study

Tata Consultancy Services Limited (TCS) is an Indian multinational information technology (IT) service, consulting company headquartered in Mumbai, Maharashtra. It is part of the Tata Group and operates across 149 locations across 46 countries.

TATA Consultancy Services

The Background

Tata Consultancy Services Ltd is a global leader in IT services, digital and business solutions and are committed to simplifying, strengthening and transforming businesses.

They provide a wide range of information technology-related products and services including application development, business process outsourcing, capacity planning, consulting, enterprise software, hardware sizing payment processing, software management and technology education services.

Churchill security case studies the challenge

The Challenge

Churchill Security were approached to provide physical guarding services to TATA premises which had the objective of maintaining and sustaining a safe environment for not only their employees but visitors to their facilities.

Managing large office premises with multiple individuals entering and exiting on a daily basis, it was paramount that TATA needed a comprehensive security solution to ensure that their security concerns were left to our security experts, and they could focus their priorities on other important areas of business.

churchill security case study the solution

The Solution

Although TATA have their own IT internal security division, Churchill Security were able to offer and advise TATA about the benefits of hiring private security officers and concierge building management services to further promote their brand and maintain a safe environment for employees and visitors.

During many pre-contract meetings we agreed and collaborated as to the expectations of TATA, how we were going to achieve these, how they would be measured using bespoke Key Performance Indicators (KPI’s) unique to the individual facilities and regular improvement plans to be discussed during monthly, quarterly client reviews.

churchill security case study the result

The Result

For Churchill Security, protecting physical security also means protecting information, personnel and product. This is where our knowledge and experience of the ‘current Security climate’ really comes into its own. We understand that security is paramount and protecting information is even more so for large multi-national corporations.

This is why we took an extremely professional approach, as we do with each of our clients, to ensure they are satisfied with the level of service we are providing. By providing not only the concierge (front of house) service we also provide out of hours coverage ensuring that their business is protected at all times by respective trained officers who are fully conversant with not only the Churchill culture but the TATA ethos.

Churchill Security has been providing comprehensive and bespoke security solutions to businesses across a range of industries for more than two decades. If you want to find out how we can help your business, get in touch with our team of security experts today to a free, no-obligation quote.